Newsletter
Expansion

ING Group keeps investing in Katowice Hubs

In a recent earnings call, executive leadership at ING Group (CEO Steven van Rijswijk & CFO Ida Lerner) highlighted that despite wider group restructuring that reduced total headcount by over 1% year-over-year, technology investments into ING Hubs Poland (Katowice/Warsaw) and ING Hubs Romania (Bucharest) expanded. Efficiency & Operating Cost Containment: Total group operational cost growth […]

EBSA Editorial

1 min read

October 21, 2026

In a recent earnings call, executive leadership at ING Group (CEO Steven van Rijswijk & CFO Ida Lerner) highlighted that despite wider group restructuring that reduced total headcount by over 1% year-over-year, technology investments into ING Hubs Poland (Katowice/Warsaw) and ING Hubs Romania (Bucharest) expanded.

Efficiency & Operating Cost Containment: Total group operational cost growth was strictly contained to ~2%. Management attributed this discipline directly to automating global back-office functions and migrating complex engineering workloads into CEE technology hubs.

Digital Compliance & Cyber Resilience: ING Hubs Poland continues to act as the primary operational center for group-wide anti-money laundering (AML) analytics, fraud detection bots, and cloud infrastructure management.

Other News

DSV GBS driving EBIT success at Group-level

In DSV A/S’s 2026 Q3 financial reports and investor calls, Group CEO Jens H. Lund and executive leadership detailed strong earnings momentum, with EBIT before special items climbing past DKK 23.5–25.5 billion. A major driver behind this margin expansion is the execution of their large-scale integration playbook (including the ongoing operational absorption of DB Schenker), […]

EBSA Editorial

October 21, 2026

Lufthansa CFO outlines key role of Katowice GBS

During Lufthansa’s 2026 earnings calls and financial presentations, CEO Carsten Spohr and CFO Remco Steenbergen outlined a major corporate turnaround program aiming for €1.5 billion in gross earnings contributions. With core airline margins under pressure from rising fuel costs and supply chain constraints, expanding the scope and automation maturity of Lufthansa Global Business Services (LGBS)—headquartered […]

EBSA Editorial

October 21, 2026

Large US tech company anchors serviced-office operation in Budapest.

Buried deep inside this post from a co-working facility are tell-tale signs of a new investor coming to Budapest. A large US technology company anchors a newly opened 2,000 sqm serviced-office operation in Budapest. DBH Flex disclosed on 16 October that its new Budapest Residence location comprises 2,000 sqm and 170 workstations, with a large […]

EBSA Editorial

October 21, 2026