European Business Services: GBS, SSC, ITO, BPO, Nearshoring.
Connecting Europe's Business Services Community
On-the-ground news, market intelligence, and events covering the GBS and business services sector in CEE and the Baltics.
News
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Expansion
DSV GBS continues modest Warsaw expansion
Read moreThe Danish DSV GBS is continuing to expand – methodically and modestly – its Warsaw operations – in both Travel procurement centralization and Contract Management. Travel procurement hiring continues, with hiring of a Senior Procurement Specialist – Business Travel in Warsaw to cover travel agencies, airlines, hotel chains, rail and car-rental companies. This shows that…
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Awards
26 Winners at 14th annual CEE Business Services Summit & Awards (2026)
Read more231 top execs from 97 Business Services Centers across CEE and Baltics attended the 14th annual CEE Business Services Summit & Awards (February 2026). 82 top companies were Short-Listed as finalists in 24 Awards categories. In a tight competition among world-class firms, votes from our 29-member VIP Jury were combined with our Popular Vote from…
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Rankings
Newest Global Cities Index report: Warsaw jumps 109 places; CEE strong gains
Read moreOxford Economics released its 2026 Global Cities Index today, 16 September, and the CEE results are unusually positive: Warsaw rose 109 places, while Bratislava and Sofia also made large gains; Prague ranks 51st and is the highest-ranked CEE city. Oxford Economics expects Prague, Warsaw and Tallinn to be among Europe’s stronger economic-growth cities in coming…
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Exclusive analysis
AI business-solutions drive Swiss Sonova to add talent in Warsaw
Read moreSonova is a Swiss-listed global hearing-care company, headquartered near Zurich, that develops and sells hearing aids, cochlear implants and related audio/hearing solutions under brands including Phonak, Unitron and Advanced Bionics.
Events
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3
Mar 2027
Warsaw
CEE Business Services Summit & Awards 2027
Two days of keynotes, workshops and candid conversation for Europe’s GBS leaders — closing with the 15th annual CEE Business Services Awards Gala.
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22
Sep 2026
Krakow
ASPIRE “Man vs Machine” Annual Conference
ASPIRE’s annual conference for Krakow’s GBS community.
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24
Sep 2026
ABSL Latvia Summit 2026 “GBS Leading the Way: Productivity with Purpose”
ABSL Latvia Summit 2026 “GBS Leading the Way: Productivity with Purpose”
GBS Director Interviews
Other news
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26 Winners at 14th annual CEE Business Services Summit & Awards (2026)
Read more231 top execs from 97 Business Services Centers across CEE and Baltics attended the 14th annual CEE Business Services Summit & Awards (February 2026). 82 top companies were Short-Listed as finalists in 24 Awards categories. In a tight competition among world-class firms, votes from our 29-member VIP Jury were combined with our Popular Vote from…
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AI business-solutions drive Swiss Sonova to add talent in Warsaw
Read moreSonova is a Swiss-listed global hearing-care company, headquartered near Zurich, that develops and sells hearing aids, cochlear implants and related audio/hearing solutions under brands including Phonak, Unitron and Advanced Bionics.
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Newest Global Cities Index report: Warsaw jumps 109 places; CEE strong gains
Read moreOxford Economics released its 2026 Global Cities Index today, 16 September, and the CEE results are unusually positive: Warsaw rose 109 places, while Bratislava and Sofia also made large gains; Prague ranks 51st and is the highest-ranked CEE city. Oxford Economics expects Prague, Warsaw and Tallinn to be among Europe’s stronger economic-growth cities in coming…
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How local leaders are building resilience into scale
Read moreThe measures that matter when productivity claims meet real work.
Gallery
In Focus
Awards
Country briefing • 2026
Summary: CEE Business Services Summit & Awards 2026
Set for 3-4 March 2027, at The Westin Warsaw, the Summit & Awards brings together CEE and Baltics Business Services top management.