European Business Services: GBS, SSC, ITO, BPO, Nearshoring.
Connecting Europe's Business Services Community
On-the-ground news, market intelligence, and events covering the GBS and business services sector in CEE and the Baltics. Our annual flagship event CEE Business Services Summit & Awards is set for 3-4 March 2027 in Warsaw.
News
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Awards
Nominations Now Open for CEE GBS Awards – in 18 Categories
Read moreNominations are now open in 18 categories for the 15th annual CEE Business Services Summit & Awards, set for 3โ4 March 2027 in Warsaw at the five-star Westin Hotel. GBS Directors can see the Categories and Submit Nominations here. (Deadline to Submit: 19 November) This year, we have added several new categories that extend beyond…
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Rankings
Newest Global Cities Index report: Warsaw jumps 109 places; CEE strong gains
Read moreOxford Economics released its 2026 Global Cities Index today, 16 September, and the CEE results are unusually positive: Warsaw rose 109 places, while Bratislava and Sofia also made large gains; Prague ranks 51st and is the highest-ranked CEE city. Oxford Economics expects Prague, Warsaw and Tallinn to be among Europe’s stronger economic-growth cities in coming…
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Exclusive analysis
AI business-solutions drive Swiss Sonova to add talent in Warsaw
Read moreSonova is a Swiss-listed global hearing-care company, headquartered near Zurich, that develops and sells hearing aids, cochlear implants and related audio/hearing solutions under brands including Phonak, Unitron and Advanced Bionics.
Events
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3
Mar 2027
Warsaw
CEE Business Services Summit & Awards 2027
Two days of keynotes, workshops and candid conversation for Europe’s GBS leaders โ closing with the 15th annual CEE Business Services Awards Gala.
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29
Oct 2026
Riga
Site Selectors Guild: European Conference
Site Selectors Guild (European Conference), 29 October, Riga, Latvia
GBS Director Interviews
Other news
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Riga hosted the Site Selectors Guild European Conference
Read moreSource: City of Riga. ๐ช๐ต๐ฎ๐ ๐ฟ๐ฒ๐ฎ๐น๐น๐ ๐บ๐ฎ๐๐๐ฒ๐ฟ๐ ๐๐ต๐ฒ๐ป ๐ด๐น๐ผ๐ฏ๐ฎ๐น ๐ฐ๐ผ๐บ๐ฝ๐ฎ๐ป๐ถ๐ฒ๐ ๐ฑ๐ฒ๐ฐ๐ถ๐ฑ๐ฒ ๐๐ต๐ฒ๐ฟ๐ฒ ๐๐ผ ๐ถ๐ป๐๐ฒ๐๐? On 29 October, Riga hosted the Site Selectors Guild European Conference, bringing 11 of the worldโs leading site selection consultants together with 50+ investment promotion professionals from across Europe and beyond. Mayor of Riga Viesturs Kleinbergs and Director of Riga Investment…
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The S/4HANA Talent Rush in CEE Shared Services
Read moreCentral and Eastern Europe (CEE) has established itself as the operational spine for global SAP transformation programs. With SAP’s hard deadline to end mainstream support for legacy SAP ECC systems rapidly approaching on December 31, 2027, multinational corporations face a critical timeline constraint. Because typical enterprise migration programs take between 18 and 36 months to…
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DRiV broadens Bucharest SSC into procurement, supply chain, trade compliance and IT governance
Read moreActive recruitment in these roles for Bucharest:
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Takeda expands in ลรณdลบ with search for new global Finance CoE leadership role
Read moreTakeda is signalling a significant expansion of the strategic role of its ลรณdลบ operations, launching a search for a new Head of Global Finance Center of Excellence based in Poland. The senior executive will report directly to Takeda’s CFO and lead the pharmaceutical group’s Global Finance Center of Excellence, with responsibility for shaping Finance and…
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Athena Technology Solutions opens first European office in … Portugal
Read moreAthena Technology Solutions, a Fremont, California-based Manufacturing Execution Systems (MES) implementation specialist founded in 2011 with about 200 people in the U.S. and India, is expanding into Europe and opens its first European office in Porto. Porto will host sales, project delivery, customer support and leadership for the European operation. Athena starts with six employees…
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SS&C sees strong demand for outsourcing, co-sourcing and operational lift-outs
Read moreUS-listed SS&C Technologies reported 5.2% organic growth and 39.9% EBITDA margins in Q3. Management specifically identified outsourcing, co-sourcing and lift-outs as competitive advantages and said outsourcing demand remains strong heading into 2027. Bill Stone, CEO: “Last month, more than 1,000 leaders from financial services and healthcare clients joined us in Orlando for SS&C Deliver, our…
Gallery
In Focus
Awards
Country briefing โข 2026
Summary: CEE Business Services Summit & Awards 2026
Set for 3-4 March 2027, at The Westin Warsaw, the Summit & Awards brings together CEE and Baltics Business Services top management.