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On-the-ground news, market intelligence, and events covering the GBS and business services sector in CEE and the Baltics.

Collage of speakers and delegates at EBSA events

News

  • Awards

    Nominations Now Open for CEE GBS Awards – in 18 Categories

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    Nominations are now open in 18 categories for the 15th annual CEE Business Services Summit & Awards, set for 3–4 March 2027 in Warsaw at the five-star Westin Hotel. GBS Directors can see the Categories and Submit Nominations here. (Deadline to Submit: 19 November) This year, we have added several new categories that extend beyond…

    EBSA Editorial

    3 min read

  • Rankings

    Newest Global Cities Index report: Warsaw jumps 109 places; CEE strong gains

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    Oxford Economics released its 2026 Global Cities Index today, 16 September, and the CEE results are unusually positive: Warsaw rose 109 places, while Bratislava and Sofia also made large gains; Prague ranks 51st and is the highest-ranked CEE city. Oxford Economics expects Prague, Warsaw and Tallinn to be among Europe’s stronger economic-growth cities in coming…

    EBSA Editorial

  • Exclusive analysis

    AI business-solutions drive Swiss Sonova to add talent in Warsaw

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    Sonova is a Swiss-listed global hearing-care company, headquartered near Zurich, that develops and sells hearing aids, cochlear implants and related audio/hearing solutions under brands including Phonak, Unitron and Advanced Bionics.

    EBSA Editorial

Events

GBS Director Interviews


Other news

  • Uncategorized

    1 min read

    Dentsply Sirona is adding US-facing finance work to its Bratislava SSC.

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    The company is recruiting into an Accounts Receivable Collections team that explicitly operates on US hours, alongside an Accounts Payable Supervisor. Dentsply describes Bratislava as its young shared-services centre. Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and…

  • Uncategorized

    1 min read

    Nova Post setting up international accounting SSC as it scales across Europe.

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    The Ukrainian-born logistics group is recruiting a Head of the International Shared Services Center (Accounting). The mandate includes establishing and scaling a unified accounting centre for its international group, IFRS standardisation, master data, fast close, automation and management of local outsourcing providers. More details here.

  • Expansion

    1 min read

    Arla GSS builds cloud-platform and data engineering capability in Gdańsk

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    Arla Global Shared Services has added an Azure Platform capability supporting its global PLM ecosystem, alongside further development of its Data Foundation Platform. The work covers Azure infrastructure, Databricks, integration, DevOps and infrastructure-as-code. This follows Arla’s recent GenAI/data and global HR-technology moves in Gdańsk.

  • Uncategorized

    1 min read

    Gedeon Richter is creating a new global GBS controlling role in Budapest

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    The Hungarian pharmaceutical group created a Global Corporate Services Controlling Manager position with end-to-end responsibility for planning, budgeting, reporting and analysis of Richter’s GBS cost base. Richter puts that GBS cost base at approximately HUF100 billion (2024 figure). This provides unusually good visibility into the scale of the organisation. More details here.

  • Uncategorized

    1 min read

    InPost centralises European finance process standardisation in Poland

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    InPost is adding a Finance Process Expert for General Ledger/Fixed Assets responsible for standardising processes and ensuring compliance with the group’s SAP Global Template, including end-to-end process ownership. This is significant because InPost is evolving from a Polish logistics company into a multi-country European group, perhaps with an emerging internal GBS/process-CoE model.

  • Expansion

    1 min read

    Hyva puts EMEA finance transformation mandate in Kraków

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    Hydraulics multinational Hyva has placed a new Head of Finance – EMEA position in Kraków with an explicit mandate to create a more standardised, scalable regional Finance organisation and reshape how Finance operates across EMEA.

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In Focus

Awards

Country briefing • 2026

Summary: CEE Business Services Summit & Awards 2026

Set for 3-4 March 2027, at The Westin Warsaw, the Summit & Awards brings together CEE and Baltics Business Services top management.

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