European Business Services: GBS, SSC, ITO, BPO, Nearshoring.
Connecting Europe's Business Services Community
On-the-ground news, market intelligence, and events covering the GBS and business services sector in CEE and the Baltics.
News
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Expansion
Wärtsilä officially opens its Global Business Services Hub in Gdańsk.
Read moreWhile announced way back in April, the new center will support the Group’s global operations in the areas of finance and data management. By the end of 2026, the Wärtsilä Global Business Services Hub team in Gdańsk is expected to comprise approximately 100 specialists. The official inauguration of the Wärtsilä Global Business Services Hub—a new…
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Rankings
Newest Global Cities Index report: Warsaw jumps 109 places; CEE strong gains
Read moreOxford Economics released its 2026 Global Cities Index today, 16 September, and the CEE results are unusually positive: Warsaw rose 109 places, while Bratislava and Sofia also made large gains; Prague ranks 51st and is the highest-ranked CEE city. Oxford Economics expects Prague, Warsaw and Tallinn to be among Europe’s stronger economic-growth cities in coming…
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Exclusive analysis
AI business-solutions drive Swiss Sonova to add talent in Warsaw
Read moreSonova is a Swiss-listed global hearing-care company, headquartered near Zurich, that develops and sells hearing aids, cochlear implants and related audio/hearing solutions under brands including Phonak, Unitron and Advanced Bionics.
Events
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3
Mar 2027
Warsaw
CEE Business Services Summit & Awards 2027
Two days of keynotes, workshops and candid conversation for Europe’s GBS leaders — closing with the 15th annual CEE Business Services Awards Gala.
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14
Oct 2026
Bratislava
AmCham Slovakia GBS Summit (and BSC Forum)
AmCham´s Business Service Center Forum (BSCF) flagship event
GBS Director Interviews
Other news
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Rockwool GBS tops 800, and continues Poznan expansion
Read moreROCKWOOL GBS expands its Poznań headquarters after reaching 800+ employees. ROCKWOOL GBS officially opened an additional ninth floor at its Poznań headquarters on 22 September, 2026. The Polish GBS organisation now employs more than 800 people across Poznań and Warsaw, with roughly 11,000 sqm occupied in Poznań. Further space on the fourth floor is planned…
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AI business-solutions drive Swiss Sonova to add talent in Warsaw
Read moreSonova is a Swiss-listed global hearing-care company, headquartered near Zurich, that develops and sells hearing aids, cochlear implants and related audio/hearing solutions under brands including Phonak, Unitron and Advanced Bionics.
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Newest Global Cities Index report: Warsaw jumps 109 places; CEE strong gains
Read moreOxford Economics released its 2026 Global Cities Index today, 16 September, and the CEE results are unusually positive: Warsaw rose 109 places, while Bratislava and Sofia also made large gains; Prague ranks 51st and is the highest-ranked CEE city. Oxford Economics expects Prague, Warsaw and Tallinn to be among Europe’s stronger economic-growth cities in coming…
Gallery
In Focus
Awards
Country briefing • 2026
Summary: CEE Business Services Summit & Awards 2026
Set for 3-4 March 2027, at The Westin Warsaw, the Summit & Awards brings together CEE and Baltics Business Services top management.