European Business Services: GBS, SSC, ITO, BPO, Nearshoring.
Connecting Europe's Business Services Community
On-the-ground news, market intelligence, and events covering the GBS and business services sector in CEE and the Baltics. Our annual flagship event CEE Business Services Summit & Awards is set for 3-4 March 2027 in Warsaw.
News
-
Awards
Nominations Now Open for CEE GBS Awards – in 18 Categories
Read moreNominations are now open in 18 categories for the 15th annual CEE Business Services Summit & Awards, set for 3–4 March 2027 in Warsaw at the five-star Westin Hotel. GBS Directors can see the Categories and Submit Nominations here. (Deadline to Submit: 19 November) This year, we have added several new categories that extend beyond…
-
Rankings
Newest Global Cities Index report: Warsaw jumps 109 places; CEE strong gains
Read moreOxford Economics released its 2026 Global Cities Index today, 16 September, and the CEE results are unusually positive: Warsaw rose 109 places, while Bratislava and Sofia also made large gains; Prague ranks 51st and is the highest-ranked CEE city. Oxford Economics expects Prague, Warsaw and Tallinn to be among Europe’s stronger economic-growth cities in coming…
-
Exclusive analysis
Cognizant wins five-year EBRD technology-transformation outsourcing deal
Read moreCognizant has been selected by the European Bank for Reconstruction and Development for a five-year strategic technology transformation programme under EBRD’s Tech Blueprint. This is not conventional staff augmentation. The contract uses managed-services and fixed-capacity delivery models across cloud infrastructure, digital workplace, data, security, software engineering, automation and AI. Cognizant plans to deploy AI across…
Events
-
3
Mar 2027
Warsaw
CEE Business Services Summit & Awards 2027
Two days of keynotes, workshops and candid conversation for Europe’s GBS leaders — closing with the 15th annual CEE Business Services Awards Gala.
GBS Director Interviews
Other news
-
Xebia opens new Delivery Center in Sofia
Read moreSofia, Bulgaria, October, 2026.Xebia, a global AI-first digital transformation and engineering partner, has opened a new Delivery Center in Sofia, Bulgaria, marking another milestone in the company’s international growth strategy. The new center strengthens Xebia’s ability to support global clients with scalable, high-quality delivery across Europe. Xebia plans to grow the Sofia team to around…
-
Dutch Inalfa Roof Systems opens new Shared Service & Technical Center in Trnava
Read moreThis is exactly what you want. Dutch automotive supplier Inalfa officially opened a brand-new Shared Service & Technical Center in Trnava, Slovakia. It combines engineering, technical support and quality, including European roof-system development, testing and validation, and functions as an extension of Inalfa’s European HQ. Full story here.
-
CENSUS strengthens Northern European hub in Lithuania to expand cybersecurity engineering capabilities
Read moreCENSUS, an international cybersecurity engineering company, has established a new operational hub in Lithuania. The hub marks its first dedicated presence in Northern Europe and will serve as a gateway to the Baltic, Nordic, and wider European markets. The Lithuanian operation is already up and running, delivering projects for established clients across the Baltic states,…
-
Ravensburger is opening a global business services center in Wroclaw
Read moreServing customers from across Europe and providing support to the headquarters in Germany—these will be the main responsibilities of the Ravensburger Group’s new center in Wrocław. The company, known for its games, puzzles, toys, and children’s books, has leased office space in the Dominikański complex. The Ravensburger Group is an international family-owned company known for…
-
Cognizant wins five-year EBRD technology-transformation outsourcing deal
Read moreCognizant has been selected by the European Bank for Reconstruction and Development for a five-year strategic technology transformation programme under EBRD’s Tech Blueprint. This is not conventional staff augmentation. The contract uses managed-services and fixed-capacity delivery models across cloud infrastructure, digital workplace, data, security, software engineering, automation and AI. Cognizant plans to deploy AI across…
-
Tietoevry’s Baltic centres help deliver €125 million in savings
Read moreExecutive updates highlighted that maintaining an 18% operating margin during period macro-headwinds was heavily supported by their nearshore software engineering and GBS delivery hubs in Tallinn (Estonia) and Riga (Latvia). Tietoevry delivered an adjusted operating margin (EBITA) of 18.0% (generating €70.2 million in adjusted EBITA on revenue of €389.6 million). The company’s €130 million run-rate…
Gallery
In Focus
Awards
Country briefing • 2026
Summary: CEE Business Services Summit & Awards 2026
Set for 3-4 March 2027, at The Westin Warsaw, the Summit & Awards brings together CEE and Baltics Business Services top management.